Hey I am Riassel

More Info About Me

I have been in the Customer Service industry for almost 8 years now. My communication skills, outgoing personality, and attention to detail have all contributed to my success, and I would be more than glad to share this with your team and clients.

Riassel Joy Golimlim
Quezon City, Philippines
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My Skills and Competencies

Social Media Management
SEO Expert
Data Entry
Content Creator


My Experience and Education

Leisure and Tourism Management

Miriam College

2022 - 2023
(Customer Success Specialist)

2016 - 2020
KLM Royal Dutch Airlines
(Social Media Agent)

Handles the following for the social media channels (Facebook, Facebook Messenger, Twitter, WhatsApp, WeChat) of KLM Royal Dutch Airlines via Salesforce:
-Customer engagement via Twitter and Facebook campaigns
-Passenger queries, compliments, and complaints
-Ticketing and reservations via Oscar/Amadeus
-Customer Care handling
-Handle payments via Adyen and Ingenico

2022 - 2022
(Travel Experience Agent - Homes)

2020 - 2021
(Safety Investigation Specialist)

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

SEO Expert

Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.


Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Quezon City,

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