2021
Bachelor of Secondary Education - Major in English
Southeastern College of Padada Inc.
More Info About Me
As a Virtual Assistant with over a year of experience, I have explored various roles, including customer service, appointment setting, and creative tasks such as video and photo editing.
My strong organizational and multitasking skills enable me to manage diverse responsibilities efficiently, ensuring deadlines are met without compromising quality.
Certified in bookkeeping, I bring additional value by assisting with financial management, providing clients with a comprehensive range of support.
I am highly adaptable, quick to learn new tools, and dedicated to tailoring my approach to meet the unique needs of each client.
By combining professionalism, attention to detail, and a proactive mindset, I aim to help businesses thrive while delivering exceptional results.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2023
ACE Growth
(Customer Success Specialist/ Appointment Setter)
Develop an in-depth product/service understanding to optimize client benefits.
Offer training and resources for effective product/service utilization.
Identify and qualify leads, creating sales opportunities.
Seamlessly manage appointments and calendars using scheduling tools.
Educate and equip clients for effective product/service use.
2022
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2023
Fitness and Real Estate Company
(Part-Time Appointment Setter/Cold Caller)
Identify and qualify potential clients for fitness programs and real estate properties.
Engage prospects via phone/email, highlighting fitness or real estate benefits.
Stay informed and updated about the company to provide informed discussions with prospects.|
Establish trust and rapport, ensuring successful appointments.
Drive fitness enrollments/ real estate transactions smoothly and successfully.
2022
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2023
IGlobalConnect
(Chat and Email Support Representative/ Team Leader)
Provide timely, informative, and friendly chat/email support for food-related inquiries and issues.
Swiftly address customer concerns, ensuring their satisfaction and fostering brand loyalty.
Supervise and guide chat/email support representatives, maintaining high service standards and adherence to company policies.
Monitor and assess team members' performance, offering coaching and feedback to promote excellence
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.