2014
BS Hotel and Restaurant Management
University of San Carlos
More Info About Me
I am a hospitality leader moving into virtual assistance, bringing experience in administrative tasks, content moderation, and customer service. I focus on being detail-oriented and client- focused in everything I do.
As a manager, I’ve developed strong leadership skills, working with teams to achieve success and build a positive, collaborative environment. I’m always eager to learn new skills and adapt to meet my clients’ needs.
My goal is to provide reliable, efficient support to help businesses succeed. Let’s work together to reach your goals!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2024
Seda Central Bloc Cebu
(Duty Manager)
Manages the operations including people. Admin Tasks and Customer Service.
Handling Complaints
2022
-
2023
Radisson Blu Cebu
(Duty Manager)
Manages the operations including people. Admin Tasks and Customer Service.
Handling Complaints
2021
-
2022
Alorica Philippines
(Content Moderator)
Moderates content in a specific social media platform
2014
-
2017
Convergys Philippines
(Customer Service Professional I)
Handling financial services like debit and credit cards. Assisting in fraud prevention services. Handling gift cards
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.