Bachelor of Science in Hotel and Restaurant Management specializing in Cruiseship Management
Palompon Institute of Technology
I am fully equipped with knowledge and skills in providing excellent customer service, flexible ,hardworking ,have the ability to manage multiple tasks with interpersonal skills and communications, a team player, and could be a great addition to your team.
I have basic knowledge of Microsoft Applications such as Word, Excel, and Powerpoint. In addition, online data research and collection information skills. I have good typing speed at least 50wpm.
Palompon Institute of Technology
- provide product/services information
- answer questions
- provide resolutions to any problem of the caller with accuracy and efficiency for cx satisfaction
-responsible for selling packages and generating sales
-accept queries thru phone calls, walk ins, emails and chats with etiquette.
- accept bookings (all in packages)
- booked tickets
- process refund request
- assist guest
- process debit and credit payments
- make cashiers report
- making reports for daily transmittal (receiving report & daily sales report)
- keep track of inventory and ensure that restaurant supplies are ordered on time
- responsible for the flow of line, received orders from wait staff. Relay to the kitchen,
- monitor progress and ensure that the food will be released presentable and in a high quality
Search the Internet for information on a wide variety of topics.
Clean up and sort, archive or delete old emails clogging up your inbox
Perform various administrative tasks, including answering emails, scheduling meetings and making travel arrangements.
Answering questions about a company's products or services. Handling customer complaints.Resolving issues and troublesho