Blank Year
BSIT
ACLC TAYTAY & STI
More Info About Me
Hello! As your virtual assistant, I'm Rhaeanne Picones, and I'm thrilled to serve you. With a background in graphic design, data entry, and administrative assistance, I am committed to assisting clients in streamlining their duties and achieving their objectives.
After working as a call center agent for three years and as a social media manager for a year, I started my career as a virtual assistant this year. I worked as a virtual assistant for my customer on Upwork. where I perfected my data entry, graphic design, transcriptionist, translation, scheduling management, email handling, and outstanding customer support abilities.
I have a strong commitment to delivering effective solutions, streamlining processes, and guaranteeing clear communication. By taking on chores that give you more time to focus on what you do best, I hope to make your life easier.
I have extensive knowledge of [list the software/tools you are familiar with, minor programming, Microsoft Office Suite], and I'm always keen to pick up new skills to help you. You can count on me to be professional, dependable, and detail-oriented when working with you.
Let's work together to establish a smooth and effective working relationship. Please feel free to get in touch if you have any jobs or projects in mind. You have my full support at every turn.
I look forward to working with you,
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
Teleperformance
(Customer Service Representative)
-customer service representative in a health care insurance company is critically important in ensuring that customers receive the best possible experience. The responsibilities of a customer service representative of a health care insurance company include answering customer inquiries, explaining policies and coverage details, processing claims, and helping customers navigate the healthcare system. They should have a thorough understanding of the company's products and services, as well as industry regulations and compliance standards. Additionally, they should maintain accurate records of customer interactions and be able to escalate issues when necessary.
2022
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2022
Sterling Global
(Chat/Email Support)
-We are the one who stand as a Chinese seller in Shopee and we are the one who answers all queries of the customer regarding with all the product their product in their E-commerce store.
2021
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2022
BPO CORP
(Appointment setter/Lead generation specialist(Non-voice))
-We have a recording ask for a donation for USA Veterans and we appoint them to the account verifier.
2023
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2023
Kamilla's Closet
(Graphic Designer)
Graphic designing in an online clothing shop, and posting it on their website.
2023
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2023
UPWORK
(Data Entry Specialist)
I was reformating the data of the daily report provided by my client.
My Services
Graphic Designer
The practice of integrating text, graphics, and other elements to effectively convey a message or idea visually is known
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.