Hey I am Rezekielyn

Let Me Help You!

I help simplify your workload by taking care of repetitive, creative, and tech-driven tasks, allowing you to focus more on growing your business.


With a proactive approach, I’m dedicated to optimizing business operations, ensuring every process runs smoothly, and unlocking the full potential of your business.

Rezekielyn R. Villareno
Rodriguez, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Collection Support Specialist
Executive Virtual Assistant
Customer Service Specialist
Graphic Design

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2015
Bachelor in Agricultural Technology

Graduated in 2015 with a degree in Agriculture and a licensed Agriculturist, specializing in the field.

May 2022 - December 2024
Accenture Inc
(Collection Associate)

Managed invoicing, payment tracking, and reconciliation.

Communicated with clients to follow up on overdue payments and resolve disputes.

Prepared AR aging reports and provided updates to management.

Maintained accurate records and ensured compliance with company policies.

Collaborated with internal teams to address account discrepancies.

January 2019 - May 2022
The Hong Kong and Shanghai Banking Corporation Limited Electronic Data Processing
(Contact Centre Sale and Service Associate)

-Provided assistance to clients
-Answered inbound phone and services customer's account
-Explained products and benefit
-Confirmed, process payments, refunds, etc.
-Respond to email and communicate with other internal departments.
-Provided technical support/ Engage in digital platform.

April 2018 - September 2018
First Core Multi Purpose Cooperative- (Mister Donut Main Office)
(Franchise Support Specialist)

-Provided assistance to clients query
-Answered phone and assisted customers with changes
-Maintained up-to-date knowledge of customer accounts;File management
-Explained products and benefit
-Confirmed payments, refunds, etc.
-Assisted customers in person
Inventoried stock
-Book keeping
-Office supply monitoring and ordering
-Process RFP
-Field support

June 2015 - March 2018
Bounty Fresh Food Inc.
(Hatchery Supervisor)

Plan, Allocate, coordinate placement delivery schedule of stocks
from hatchery to customers.
Schedule and monitor material flow and inventory.
Supervise quality assurance operations.

April 2012 - April 2015
University of Rizal System-Rodriguez - Cashier’s Office
(Student Assistant)

Handled records, computed tuition, issued receipts, managed deposits, and assisted with enrollment inquiries.

My Services

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Collection Support Analyst

Handled inquiries, monitored receivables, managed payments, resolved billing issues.

Customer Service

Providing timely, efficient, and friendly support to ensure a seamless and positive experience for every customer.

Executive Assistance

Calendar Management Project Management Tools


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Rodriguez,
Philippines


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