Accenture Inc
(Collection Associate)
Conducted collection activities for B2B accounts
Negotiated payment arrangements and settlements
Maintained accurate records and documentation of collection efforts
Getaround
(Guest and Owner Happiness Specicialist)
Provide prompt and courteous assistance to customers via phone calls and emails.
Resolve customer inquiries, complaints, and technical issues efficiently and effectively.
Maintain accurate records of customer interactions and ensure customer satisfaction through professional communication and problem-solving skills.
The Hong Kong and Shanghai Banking Corporation Limited Electronic Data Processing
(Contact Centre Sale and Service Associate)
-Provided assistance to clients
-Answered inbound phone and services customer's account
-Explained products and benefit
-Confirmed, process payments, refunds, etc.
-Respond to email and communicate with other internal departments.
-Provided technical support/ Engage in digital platform.
First Core Multi Purpose Cooperative- (Mister Donut Main Office)
(Franchise Support Specialist)
-Provided assistance to clients query
-Answered phone and assisted customers with changes
-Maintained up-to-date knowledge of customer accounts;File management
-Explained products and benefit
-Confirmed payments, refunds, etc.
-Assisted customers in person
Inventoried stock
-Book keeping
-Office supply monitoring and ordering
-Process RFP
-Field support
Bounty Fresh Food Inc.
(Hatchery Supervisor)
Plan, Allocate, coordinate placement delivery schedule of stocks
from hatchery to customers.
Schedule and monitor material flow and inventory.
Supervise quality assurance operations.