I am an experienced customer support representative
with a proven track record of providing high-quality
customer service. I have excellent communication and
problem-solving skills and have a commitment to
exceeding customer expectations. I am also
experienced in conflict resolution and have a strong
knowledge of customer service software and
databases. I am confident that I can be an asset to any
team and help to provide a positive customer service
experience.
Lyceum of the Philippines University - Cavite Campus
As a customer retention specialists, I design and implement customer retention strategies to increase loyalty and retain business. I also analyze customer feedback, negotiate with customers, implement retention strategies, and compile reports for sales managers.I am responsible in dealing directly with our customers to find out what issues they are facing, how we may improve our products or services, and how to retain their business.
As a lead generator, my job is to set up appointments and find potential clients for the sales team. I'm the first step in the prospecting process, and sales teams rely on my persuasive abilities and creative methods of finding potential customers. My primary tool is usually the telephone, though I also might find new business through email and social media campaigns.
As lidar polyline annotation helps autonomous vehicles detect street lanes across roads on cities and highways. iMerit's labelers annotate raw highways and city street data and images to make the road structure easily recognizable to self-driving cars. Labeled data is the critical ingredient for training powerful Deep Neural Networks, which help drive the Tesla vehicles autonomously. In this role I've worked with a user interface to label images for cars, lanes, street signs, etc.
supports customers by providing helpful information, answering questions, and responding to complaints
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.