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Bachelor of Science in Information Technology
University of Cebu - Banilad Campus
More Info About Me
I have a combination of strong interpersonal skills with a deep commitment to helping others. I have a fun personality likely makes interactions enjoyable, fostering a positive experience.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2024
VIRTUAL STAFFING SOLUTIONS (SEEK CAPITAL)
(Sales Development Representative)
The position is clearly made to get a client and sell the company’s product. The main goal is to do outbound calls and making sure clients or leads will turn to opportunities so that the Senior Funding Advisor will let the client sign the contract. Pitching clients with product and giving them detail information about the product overview, doing hard rebuttals if clients are hesitant to commit after they submitted and inquiry online.
2021
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2022
TASK-US BATANGAS (DOORDASH)
(Customer Service Representative/ Escalations Supervisor)
Answering customers inquiries through chat and email, sending updates to customers, regarding the location of their order. As an SME or Subject Matter Expert, assisting new agents on how chat support works and making sure they know how to use the tools.
2020
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2020
CONCENTRIX – ALABANG 1 (MACYS)
(Customer Service Representative/ Escalations Supervisor)
Placing orders for customers and making sure payment was made successfully. As an Escalations Supervisor, handling customers complaints especially for delayed delivery and wrong products.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.