2015
Bachelor of Science in Accounting Management
Westmead International School
More Info About Me
N/a
My Skills and Competencies
Social Media Management
QuickBooks Expert
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2020
-
2023
Conifer Health Global Business Center
(Patient Services Representative:)
• Calling insurances and utilizing insurance portals such as Availity, United Healthcare
portal, Cigna portal and BCBS portals to gather benefits and eligibility of the patient to estimate
patient hospital responsibility and collection of payments.
• Check if authorization is required for patient procedure and obtain it prior to their date
of service for patients’ appointment to avoid delays and additional fees.
• Calling and informing primary care physicians to submit referral requests to insurance.
To ensure specialist visits and related services are covered.
• Call the doctor's office to check some important information such as procedure codes
and sometimes advise them that they need to request an authorization for patient appointment
if needed to avoid rescheduling and cancellation of appointments
2018
-
2020
Cardinal Health
(Customer Services Representative)
• Calling insurance providers to verify patients' benefits and eligibility related to the
ordered equipment if they are eligible for it.
• Sending back orders to the CSR team when there is a discrepancy on the order to verify
it to the customer.
2017
-
2018
Infosys Limited
(Senior Process Executive)
• Handled escalations on order dispatch, shipments to get VPN installed onsite
• Process cancellation order if the area didn’t meet the necessary requirements for
installation.
• Attended sales and fulfillment in Telco Industry, Foundation and Technical Domain.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.