2010
Bachelor of Science in Entrepreneurial Management
Polytechnic University of the Philippines (PUP)
More Info About Me
Expect excellence with my virtual assistance services. I prioritize your needs, offering a seamless experience with simplicity and precision. Collaboration is client-friendly, ensuring we meet your goals. With my intelligence and smart strategies, I deliver tailored solutions for your business. Trust me for intelligent and smart virtual assistance that sets you apart and drives your success.
My Skills and Competencies
Medical Virtual Assistant
Customer Service
Patient Scheduling
Medical Billing & Coding
Healthcare Administration
Call Center Support
Appointment Scheduling
Pharmacy Coordination
Data Entry & Record Keeping
Certificates
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My Experience and Education
2022
-
2024
Private Company
(Patient Experience Coordinator)
- Primary contact for patients, handling appointments and
addressing healthcare inquiries.
- Ensured accurate patient record-keeping and privacy
compliance.
- Coordinated appointments with healthcare providers and
resolved patient concerns.
- Conducted follow-up surveys to improve patient
experience.
2020
-
2022
Medzoomer
(Appointment Setter)
- Managed patient medication scheduling and bookings.
- Provided excellent customer service, addressing patient
inquiries and resolving issues.
- Coordinate with pharmacies for timely medication
delivery
- Maintained accurate records and collaborated with
healthcare providers.
2017
-
2020
Weblio
(ESL Instructor)
- Taught English to students of various levels.
- Created personalized lessons to improve language skills.
- Provided feedback and support for fluency and accuracy.
- Used online tools for interactive learning.
- Fostered a positive and confident learning environment.
2015
-
2017
Teletech
(Call Center Representative)
- Managed calls, resolving customer inquiries and issues.
- Assisted with product info, troubleshooting, and account
support.
- Documented interactions and met performance targets.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.