2014
Automotive Servicing NC1
Daraga Human Resource Development center
More Info About Me
I’m a dedicated gamer who loves to travel. With six years of experience as a Customer Service Representative in the BPO industry, I’ve developed strong problem-solving skills and a knack for connecting with people. Whether exploring new game worlds or discovering new places, I’m always up for an adventure.
I understand that the entrepreneurial journey can be hard and really challenging, but I am here to help you focus on building the main thing while you can delegate the secondary responsibilities to me. I assure you that together, the journey will be fun. I assure you of nothing short of accuracy and timely delivery. I am an avid learner, and there are several other ways in which I can help you with my skills, knowledge, and expertise. Feel free to contact me, and we'll chalk out a plan on how we can take your business to the heights of success.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
Telus International
(Player Support ( Epic Games ))
- Resolving players concerns related to account, technical concerns, and online purchases
- Supporting via email and live chat
2021
-
2022
Teletech
(Chat Support Associate ( Revolut ))
- Help customers with their e-wallet accounts, balances, and disputes
- Support via live chat
2020
-
2021
iQor
(Customer Support Specialist (Metro by T-Mobile))
- Assisting customers with prepaid phone service and technical related concern
- Supporting via inbound phone call
2018
-
2019
Sutherland Global Service
(Customer Service Consultant ( Homeaway ))
Assisting guests with booking concerns and finding listings for their upcoming travels
Support via inbound phone call
My Services
General Virtual Assistance
I'll help you focus on growth by handling secondary tasks with accuracy and timely delivery. Let's succeed together!
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.