2016
Bachelor Of Science in Information Technology
Access Computer College
More Info About Me
As a Shopify E-commerce specialist, I’m dedicated to enhancing your Shopify store to achieve optimal performance. With in-depth knowledge of the platform, I focus on key areas such as product research, accurate product listings, engaging descriptions, SEO optimization, impactful visuals, and comprehensive store improvements.
I also help businesses drive predictable growth and optimize revenue and profit through targeted digital marketing strategies. My expertise spans Meta platforms (Facebook & Instagram Ads), YouTube Ads, and TikTok Ads. Let's work together to elevate your online business!
My Skills and Competencies
Social Media Management
Shopify Expert
Facebook Ad Manager
Content Creator
Certificates
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My Experience and Education
2016
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2017
Concentrix
(Customer Support Representative)
Helping sellers identify and process reimbursements for lost or damaged inventory.
Assisting sellers with listing creation, ASIN issues, incorrect details, or suppression.
Helping with FBA inquiries like shipment tracking, inventory reconciliation, or fees.
2017
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2019
Alorica Teleservices
(Technical Support Representative)
Helped customers experiencing issues with logging into their
online accounts.
Helping customers to reset the password or security questions
and walking them through the environment of the website,
and on how they can manage their banking account online.
2019
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2021
HSBC Electronic Data Processing
(Customer Associate)
Handling inbound and outbound calls regarding customer’s debit and credit card concerns.
Processing bills and loans.
2020
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2023
Ampersand Jewelry
(Facebook Social Media Manager)
Making and planning scheduled quality content
Setting up proven and effective FB Ads to get more sales
Growing Organic Sources & Engagement
Customer management and engagement
2021
-
2024
Freelance
(Amazon Virtual Assistant)
In charge of collecting seller reimbursements.
Communicating with Amazon Seller Support to make sure that sellers reimbursed.
My Services
Facebook Ads Management
Create effective ad strategies that align with your business goals, providing a clear roadmap to achieve success.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Shopify Expert
Personalize Your Store Easily with Our Custom Website Builder for a Unique and Professional Online Presence.