2011
Business Information Management
Asian Institute of Computer Studies
More Info About Me
Hi there! I'm Ressy Diaz Capati. With 6 years of experience in the customer service industry. I have developed strong communication skills, problem-solving abilities, and a deep understanding of how to manage customer needs effectively. My experience has taught me the importance of attention to detail, which I am now applying as I transition into the role of a virtual assistant specializing in data entry. I have improved my skills in accurately inputting, updating, and maintaining various types of data. I am proficient in using data entry software, including Microsoft Excel and Google Sheet. Additionally, I am experienced in handling confidential information with care and maintaining organized records for easy access and reporting.
As I transition into a virtual assistant role, I am eager to apply these skills. Although I am new to the virtual assistant field, my background in customer service and data entry provides a solid foundation for delivering high-quality, efficient support to clients.
My Skills and Competencies
Bookeeping
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
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April 2021
Plus Speciality Coffee
(Data Entry Specialist (Inventory In – Charge/ Barista)
• Accurately input inventory data into the company's database or inventory management system.
• Monitor inventory levels and reconcile discrepancies between physical counts and system records.
• Verify and cross-check data for accuracy and completeness.
2017
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April 2019
Gloria Jeans Coffees
(Data Entry Specialist (Encoder / Barista)
• Enter and update product information, including descriptions, prices, and availability, into the inventory management system.
• Maintain accurate records of all processed orders and inventory changes.
• Verify order details for accuracy and completeness before submission.
2015
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May 2017
Metro Shopping Centre
(Cashier and Sales Reporting Specialist)
• Prepare daily sales reports, summarizing sales data, cash flow, and inventory levels.
• Address customer inquiries and resolve issues with professionalism.
• Ensure all transactions are processed in compliance with legal and regulatory requirements.
My Services
Data Entry Specialist
Search the Internet for information on a wide variety of topics.
Bookkeeping
Preparing and maintaining accurate financial records.