2021
Science, Technology, Engineering & Mathematics
Mapua University Intramuros Campus
Medical and Healthcare Insurance Specialist with Excellent Customer Service Skills
Hello! I am Renz Paolo C. Maceo, and you may call me Pao. I am 21, single, and live in Calamba City, Philippines. I am a detailed, organized and goal
driven person. I’m open to learn new things and continuously develop my skills to contribute to your organization.
I have experience in customer service especially in a healthcare insurance company, which includes working with clients of various nationalities and developing outstanding relationships. I also handle a variety of administrative tasks and have good time management and data entry skills. Lastly, I'm committed to giving my clients the best possible service.
If you're looking for a medical virtual assistant with outstanding customer service abilities who will go above and beyond to guarantee your customers' satisfaction, I'm here to be your committed partner.
My Skills and Competencies
Customer Service
Medical Service
Data Entry And Documentation
Medical Service Appointment Setting
Written And Verbal Communication Skills
Certificates
My Experience and Education
2023
-
2024
Optum
(Customer Service Agent)
All around Healthcare Insurance Customer Service Representative
2022
-
2023
Seda Hotels Nuvali
(Food & Beverages Associate)
Hospitality Management Services. Hotel Customer Service Agent
2024
-
2024
MAD Kitchen & Cafe
(HR & Administration Manager)
Handling Manpower and Paperworks
My Services
Customer Service
Help customers with complaints and questions, give customers information about products and services, and take orders.
Medical Virtual Assistant
Monitors and evaluates the provision of patient services, including the appointment system.
Lead Gen
Sales & Marketing, Customer Support, Project Management, and Customer Relationship Management