2022
Bachelor of Science in Air Transportation
PATTS College of Aeronautics
More Info About Me
An SEO Specialist who manages to increase organic traffic through White Hat SEO strategies. With three years of relevant experience, I have developed a great sense of professionalism, responsibility, and leadership. I have been trained to work collaboratively, relay and obey instructions, and lead as necessary. I am aiming to work in a progressive environment and be able to contribute competently.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
SEO Expert
Certificates
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My Experience and Education
2018
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2018
Open Access BPO
(BILINGUAL CONTENT MODERATOR (Portuguese-English))
● Attentive to details as I assessed and sorted documents and requirements
● Directed the approval and disapproval of application
● Collaborated with the team to facilitate completion of tasks
2018
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2018
Strong Current Enterprise Inc.
(BILINGUAL SERVICE ASSOCIATE - Project-Based (Portuguese))
● Handled inbound calls to offer basic troubleshooting to customers
● Followed a ticketing system in responding to queries and resolution via email
● Sent weekly summary reports to managers for assessment
2017
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2017
SPi CRM
(Customer Service Representative)
● Catered order placements for customers in the U.S.
● Operated on a CRM to track order history and progress
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google