2019
Bachelor of Science in Information Technology
Colegio de Sta. Teresa de Avila
More Info About Me
I am Renz Ferrer Logtas currently living in City of San Jose del Monte, Bulacan. I am a hardworking and self-motivated. I have a experience of Data Encoder and Technical Support. I work with honesty, sincerity, professionalism, I'll also be dependable, trustworthy, and adaptable.
My Skills and Competencies
Data Entry
Technical Support
Accuracy
Attention To Detail
Multitasking
Teamwork
Time Management
Problem-Solving
Adaptability
Communication
Certificates
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My Experience and Education
2022
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2022
Land Transportation Office
(Management Information/Technical Support Representative)
• Checks and monitor issues logged in the Customer Relations Management (CRM) systems.
• Responsible as the first level Service Desk in accordance to issue escalation matrix – immediate action on the system related issues escalated by internal users.
• Facilities closure of all issues as soon as possible.
• Updates status of logged issues.
• Performs IT-related task which may require travel or field works, as deemed necessary, such as site inspection, trainings, system installation on sites nationwide, among others.
• Performs other duties and task that may be assigned by Chief of Management Information Division.
2019
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2020
Freight Process Outsourcing Solutions Inc.
(Data Entry Specialist/Data Encoder)
• Preparing and sorting data for computer entry.
• Reviewing data to make sure it's accurate before entering it in the system.
• Entering data from paper to a computer data entry system.
• Maintaining the data system and ensuring all information is correctly recorded.