2019
Bachelor of Elementary Education
Central Bicol State University of Agriculture
More Info About Me
I am enthusiastic about the Medical Virtual Assistant position. With a background in healthcare administration and a commitment to providing exceptional support, I am well-prepared to contribute to your team and enhance patient care.
I bring two years of experience in medical office environments, where I have developed strong skills in scheduling appointments, managing patient records, and facilitating communication between healthcare providers and patients. My familiarity with medical terminology enables me to handle tasks while ensuring compliance with healthcare regulations efficiently.
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
Concentrix Naga
(Customer Service Advocate)
Receive phone calls from healthcare professionals inquiring about health insurance benefits and review claims of Providers.
2021
-
2021
Innovphil Bicol Business Center
(Business Support Coordinator)
Assisting Healthcare professionals who want to apply for a license abroad. I am processing a data entry task from different websites to process an application.
2019
-
2021
Sutherland Global Services
(Customer Service Representative)
Receive calls from a direct customer about their orders, process refunds, and answer queries regarding Amazon App.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.