2020
Bachelor of Elementary Education
University of Southeastern Philippines - Tagum
More Info About Me
I am a a dynamic individual who combines optimism, a strong work ethic, dependability, flexibility, organization, a willingness to take risks, a thirst for knowledge, openness to criticism, and excellent time management skills. These qualities make them a valuable asset in any team or endeavour, as they consistently strive for excellence and I embrace challenges with unwavering determination!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Social Media Platform Expertise
Curation
Certificates
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My Experience and Education
2021
-
2021
VXI DELTA DAVAO
(Technical Support)
taking inbound calls, troubleshoot for technical concerns, creating tickets and setting up an appointment for technician, adding products (if it is allowed in our department) if the customer ask for additional service, upselling and offers insurance for their service.
2018
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2019
SIBS
(Customer Service Representative)
taking inbound calls, providing steps on how to process client’s US visa, checking status of their visa and sending email to US Embassy
2016
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2016
IBEX GLOBAL SERVICES
(Billing and sales representative)
taking inbound calls, explaining bills, selling AT&T services (tv service, internet, homephone and cellphone service), offer upgrades.
2016
-
2023
Freelancer
(Data Entry Specialist)
Encoding, Data Annotation, Software Quality Assurance, Data Curation, and Data Extraction
2021
-
2023
Freelancer
(Social Media Manager)
Social Media Design, Content, Instagram, and Marketing
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.