Hey I am Renato

More Info About Me

My name is Renato and you can call me Renan. I am 43 years old and a father of two.
I live in San Mateo, Rizal and currently working at Alorica as Customer Service Interaction Specialist. I also have Technical support background in my previous campaigns.

I enjoy playing RPG games and playing basketball when outdoors. I also love listening to alternative/rap music.

One of my greatest passions is exploring the great outdoors with my family. Whether it's hiking through rugged mountain trails or simply sitting by a tranquil lake, nature never fails to inspire and rejuvenate me. I'm also deeply passionate about troubleshooting or fixing any tech stuff, making every gadget work. When I'm not adventuring outside, you'll often find me playing games which also happens to be one of my side hustles as there is a business side in it. I believe in pursuing these passions wholeheartedly, as they bring joy and fulfillment to my life in ways nothing else can.

Throughout my journey, I've had the privilege of achieving some significant milestones that have shaped who I am today. Professionally, I'm proud to have topped individual metrics and overall ranks, completing an almost impossible targets to save our campaign, received awards, and named as a Level 2 support and later on a supervisor. Academically, I've worked diligently to earn my degree but fell short due to financial situation, and also got CCNA certifications. However, beyond these traditional markers of success, I believe my greatest achievements lie in the connections I've forged with others and the positive impact I strive to make in my community. Whether it's mentoring aspiring professionals, volunteering for meaningful causes, or simply lending a helping hand to those in need, these are the achievements that truly resonate with me and drive me to keep pushing forward.

As an introvert, I thrive in moments of quiet reflection, where I can delve into my thoughts and explore ideas in depth. I'm naturally drawn to analytical thinking, enjoying the process of dissecting complex problems and finding logical solutions. Whether it's analyzing data or unraveling the intricacies of a novel, I approach tasks with a calculative mindset, always seeking to understand the underlying patterns and principles. While some may see introversion as a limitation, I embrace it as a strength, as it allows me to bring a unique perspective to every situation. In my interactions, I may be more reserved initially, but once you get to know me, you'll find a loyal friend who values deep connections and meaningful conversations.

At the core of everything I do are my deeply held values, which guide my actions and decisions on a daily basis. Integrity is paramount to me—I believe in always staying true to my principles and being honest and transparent in all my interactions. Respect for others is another value that I hold dear; I strive to treat everyone with kindness, empathy, and understanding, regardless of our differences. I place a high value on continuous growth and self-improvement, constantly seeking opportunities to learn, evolve, and expand my horizons. Lastly, I'm passionate about making a positive difference in the world, whether it's through small acts of kindness in my community or advocating for causes that align with my values. These values serve as my compass, guiding me on my journey to live a purposeful and fulfilling life.

Looking towards the future, I'm driven by a clear vision of what I hope to achieve and the person I aspire to become. Professionally, my goal is to transition to freelancing as I needed a full work-from-home job due to medical status of my daughter as well as improving our online business. I'm dedicated to honing my skills, seizing opportunities for growth, and ultimately making a meaningful contribution to my chosen field. On a personal level, I'm committed to living a balanced and fulfilling life, prioritizing my family, relationships, and personal growth. Whether it's traveling to new destinations, cultivating meaningful connections, or pursuing my passions, I strive to embrace life's adventures with open arms and an open mind. Above all, my ultimate aspiration is to leave a positive legacy—to inspire and uplift others, to make a difference in the lives of those around me, and to leave the world a little better than I found it.

Thank you for taking the time to learn a bit about me. While I may be more comfortable in the quiet corners of life, I truly value genuine connections and meaningful interactions. If you ever want to chat about shared interests, exchange game recommendations, or simply enjoy a quiet moment of camaraderie, don't hesitate to reach out. I may be introverted, but I believe that some of the best conversations happen in the spaces between the noise. Here's to finding those moments of connection, wherever they may lead.

Renato Adalin Concepcion Jr.
San Mateo, Rizal, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
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BS Computer Engineering

AMA Computer University

2005 - 2024
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(Technical Support Representative/Customer Service Interaction Specialist)

* Answers/resolves customer's issues with computers/monitors/projectors/network devices via email, chat, and phone.
* Answers/resolves customer's appliance/mobile phone insurance claims through phone or email.
* Answers/resolves customer's issues with their online groceries order.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
San Mateo, Rizal,
Philippines


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