2013
Bachelor of Science Major in Hotel and Restaurant Management
ICCT Colleges
More Info About Me
Hi, I'm Ren!
I'm a freelance graphic designer and social media manager with over 9 years of experience. I specialize in creating eye-catching social media content that engages and converts. I also have experience managing social media accounts, email marketing, and administrative tasks.
I'm passionate about helping businesses grow their online presence and reach their target audience.
If you're looking for a talented and experienced graphic designer and social media manager, I'd love to chat! Get in touch with me today to learn more about my services.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2023
Cleaning Company
(Senior Virtual Assistant)
Social Media Managemen: FB, IG and TikTok Accounts
Email/Chat Management: Google Accounts
Customer Reviews: Google review responses
Calendar Management: Client Meetings
Booking Creation: Cleaning Appointment
Customer Contracts checking: Signed agreements
Employee Monitoring: VAs attendance per day
Schedule Creation: per VA schedule creation
Inbound/outbound Calls: Concern, inquiry, etc.
Conduct New Hire Training: Zoom and Google Meet
Administrative Tasks: All needed from the company
Fraud/Non-Fraud Dispute: Dispute Manager
2019
-
2021
Microsoft Advertising
(Customer Support)
Website Checking
Basic Troubleshooting steps
Call/ Email/ Chat Support
Billing Concerns
Campaign/ Ad Copy Management / Optimization
Fraud account escalation
2014
-
2019
Robinsons Daiso Diversified
(Assistant Brand Manager)
Supplier Negotiation
Employee Orientation
Google Suites and Microsoft Office
Inventory report
Sales Presentation
Shipment Monitoring
Product designs
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.