2006
Bachelor of Science in Computer Science
National College of Science and Technology
More Info About Me
I have 16 years work experience in Banking Financial which I developed my analytical, problem-solving, leadership and interpersonal skills. I have solid understanding of client centricity and the confidentiality of my work. I’m a quick learner and can work under pressure with minimal supervision have a ‘can do’ attitude.
Currently, I am a SEO Specialist where I help my Clients to optimize their website that will gain more free traffic and rank high in search engine results pages, create content writing and some social media managements.
My Skills and Competencies
Social Media Management
SEO Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2016
-
2022
HSBC Electronic Data Processing Philippines
(Assistant Manager DCC MENA)
• Process trades executed by the Local broker on the trade date and identify trade details mismatch in Market file
• Communicate with the Local Broker if there’s amendment with the allegement to match the market
• Facilitate movement of shares from custody to trading and vice versa upon receiving request from the Client
• Send swift messages to the client upon completion of request
• Match the trades uploaded on trade date to the client instructions received
• Resolve the mismatch and settled the trades on settlement date
• Follow up with the counterparty and counter custodian for the unmatched trades
• Coordinate with the Business Partner for queries, amendment and updates related for the completion of trades
• Process Telegraphic Payments and FX Booking of clients
2015
-
2016
Loan Processing Officer 3
(Firstmac Service Center Pty Ltd - Philippines)
• Checking settlement details and authorizing settlements to proceed
• Processing funds required for settlement
• Liaising with panel solicitors and brokers to facilitate settlements
• Processing loan applications and delivering exceptional customer service to our clients
• Ensure a timely and effective settlement process for all mortgage house loans
• Provide additional support to the loan variations and credit department as required
• Responsible for reviewing all loan documents needed in application
• Review all the outstanding conditions and advised the customer or the solicitors and brokers
2009
-
2014
JP Morgan Chase Bank N.A
(Sr. Operation Analyst)
• Charge of handling homeowner’s Escrow or Impound accounts for taxes and insurance.
• Analyzing customers issue regarding shortages/deficit in their escrow account and send
• Response through correspondence.
• Reviewing and analyzing customer account and mortgagor disputes and provide detailed
• Explanation and breakdown through correspondence and send to the customer.
• Provides escrow reconciliation and compute monthly mortgage payment.
• Perform account maintenance and fulfill customer request for documents.
• Reviewing and analyzing loan application regarding escrow and processing loan modification
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.