2021
BSBA major in Financial Management
La Consolacion College
More Info About Me
I'm a dedicated and hardworking person who believes in honesty and good working relation. I am also open to new challenges and opportunities to achieve the company's goal. I'd love to learn new things and be open to new product knowledge companies.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2023
CRUSHING ADS
(QA analyst agent)
* Monitoring Customer Interactions
* Calibration Sessions
* Utilization of Technology
* Training and Coaching
* Compliance Monitoring
2018
-
2019
TELETECH
(Customer Service Representative)
* Greeting customers in a friendly, professional manner using the suggested script.
* Furnishing members and health care practitioners with details regarding members' benefits.
* Granting pre-authorizations for medical treatment, if covered.
* Advising members of outstanding co-payments.
* Providing extant and prospective members with the details of network providers.
* Ensuring that your workspace remains tidy and that you are equipped with all relevant tools and resources.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.