2018
BS Hospitality Management
Dr. Carlos Lanting Casaul Foundation
More Info About Me
Adaptable Virtual Assistant with extensive experience providing first-class results to meet the job demands and deadlines through a diligent work ethic and dedication to quality.
My Skills and Competencies
Shopify Copywriter/Product Lister
Lead Generation Expert
Data Entry
Content Writer
Certificates
My Experience and Education
2022
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2023
TREADLUX
(Product Lister)
Product Listing and Management:
· Upload and manage product listings on our Shopify store, ensuring accuracy, completeness, and visual appeal.
· Optimize product titles, descriptions, and images to improve search rankings and enhance the overall customer experience.
Creative Product Descriptions:
· Write persuasive and engaging product descriptions that highlight the key features, benefits, and unique selling points of each item.
· Tailor product copy to resonate with our target audience, maintaining brand voice and tone consistency.
Keyword Research and SEO:
· Conduct keyword research to identify relevant search terms and incorporate them strategically into product listings for SEO purposes.
· Stay informed about SEO best practices and apply them to optimize product content for higher visibility.
Product Categorization and Tagging:
· Organize and categorize products effectively to facilitate seamless navigation and enhance the customer's shopping journey.
· Utilize appropriate tags and attributes to improve filtering options and searchability.
Product Variations and Pricing:
· Manage product variations, such as sizes, colors, and styles, to present customers with diverse options and facilitate easy selection.
· Collaborate with the pricing team to ensure accurate and competitive product pricing.
2019
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2023
Optum Global Advantages
(Inpatient Coordinator)
Outbound Member Support:
· Initiate outbound calls to hospital facilities to check on the current status of our members, ensuring they are receiving the best care possible.
· Provide empathetic and professional assistance to address member concerns and answer inquiries related to their healthcare stay.
Fax Communication Coordination:
· Utilize fax communication to liaise with hospital staff to request and confirm discharge dates for our members.
· Ensure all faxed documents are accurate, complete, and transmitted efficiently, maintaining a high level of data integrity.
Surgical Appointment Verification:
· Proactively follow up on scheduled surgeries for our members to ensure timely completion and detect any potential rescheduling.
· Collaborate with hospital staff and our members to make any necessary adjustments or accommodations as needed.
Data Management and Documentation:
· Maintain a well-organized and up-to-date database of member-related information, hospital contacts, and communication logs.
· Document all interactions with hospitals and members accurately and comprehensively to ensure a clear audit trail.
My Services
Product Lister
Efficiently list and manage products on Shopify with our expert product lister service.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Expert
Support in building a pipeline of leads to meet business plans, quotas and company objectives.