2023
BSIT
Polytechnic University of the Philippines
More Info About Me
I’m a results-driven Social Media Manager, Video Editor, and Data Encoder with experience building brand awareness, growing online communities, and driving engagement across multiple platforms. Skilled in content strategy, analytics, and storytelling, I can help you generate unique visitors, additional followers to your business, and turn leads into prospects.
My Skills and Competencies
Video Editor
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
2025
Inspiro Relia Inc. (Mandaluyong)
(Technical Support Engineer/ Business Analyst)
•Provided technical support on company applications and IT solutions through phone, live chat and email
•Document problems and solutions for internal use or customer knowledge bases. •Provide feedback to product teams on recurring problems or user pain points
•Escalate complex bugs or feature issues to developers
2023
-
2024
Inspiro Relia Inc. (Manila)
(Technical Support Engineer)
•Respond to support tickets, emails, or calls
•Performed root-cause investigations for
malfunctions, identifying solutions and
working on the implementation of
resolutions to increase overall efficiency
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Video Editing
Selecting and modifying video clips, sound, and effects to create a coherent, engaging piece that brings artistic idea.