2024
BSBA- Operations Management
Emilio Aguinaldo College- Manila
📱 Crafting Content, Building Brands, Driving Engagement
Hi, I’m Regie, a results-driven Social Media Manager with a strong foundation in retail management, customer service, and digital content moderation. Since 2023, I’ve been managing Spicy Twist, a Facebook-based business, where I create engaging content, handle customer interactions, and drive online sales—successfully building a loyal and growing community.
I’m skilled in using tools like Meta Business Suite, Canva, and platform analytics to develop strategies that boost engagement, increase brand visibility, and convert followers into customers. My approach combines creativity with data-driven decision-making, ensuring every post, campaign, and interaction adds value to the brand.
My background at Teleperformance Philippines and ADNOC strengthened my abilities in communication, compliance monitoring, and team coordination—transferable skills that now enhance my digital storytelling and brand management strategies.
From planning and scheduling content to analyzing performance metrics and managing online communities, I bring creativity, strategy, and consistency to every platform I manage. I’m passionate about helping brands not only get noticed but also create meaningful connections with their audience.
Let’s make your brand not just visible but unforgettable.
Key Competencies
Social Media Management
Customer Engagement
Analytics & Reporting
Content Moderation
Time Management & Organization
Certificates
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My Experience and Education
2023
-
2025
Teleperformance Philippines
(Content Moderator (Tiktok US Market))
Tagging and classifying social media content to enhance discoverability and improve audience engagement.
Reviewing posts, comments, and user-generated content to ensure alignment with brand voice and community guidelines.
Assisting with onboarding new clients/brands, resolving campaign issues, and ensuring smooth platform performance.
Ensuring captions, visuals, and creatives meet brand standards and storytelling goals.
Identifying and addressing potential risks, policy violations, and brand reputation concerns.
2023
-
present
Spicy Twist
(Owner/ Social Media Manager)
Oversee content creation and manage social media channels to boost brand visibility and audience engagement.
Ensure consistency and accuracy of brand messaging across all digital platforms.
Engage with followers by responding to inquiries and fostering a positive online community.
Develop and execute social media marketing strategies to drive awareness, growth, and customer loyalty.
Track and analyze engagement metrics to refine strategies and strengthen customer relationships.
2014
-
2021
Abu Dhabi National Oil Company
(Store In-charge)
Managing inventory systems, ensuring timely stock replenishment, and processing orders efficiently.
Handling virtual office tasks, including scheduling, data entry, and tracking project progress.
Assisting with employee training, performance monitoring, and resolving internal issues remotely.
Responding to client inquiries, resolving concerns, and maintaining high levels of customer satisfaction.
Maintaining accurate records, generating reports, ensuring compliance, and assisting with budget tracking.
My Services
Content Moderation
Ensured platform safety by moderating e-commerce content for accuracy, quality, and policy compliance.
Administrative Work
Managed daily store operations, inventory, staff coordination, and admin tasks to ensure smooth business workflow.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.