Bachelor of Arts in Political Science
Western Mindanao State University
I’m Redenval Fernandez, a Virtual Assistant and BA Political Science. With a strong foundation in leadership, communication, and academic research, I offer reliable, organized, and creative support in administrative tasks, content creation, and digital assistance. I take pride in delivering high-quality results, adapting quickly, and helping clients streamline their workflow to achieve consistent growth and professional success.
Western Mindanao State University
As a dedicated and persuasive Cold Caller with experience in healthcare campaigns, I specialize in generating qualified leads and booking appointments for Medicare insurance services. I have a proven ability to connect with seniors, build rapport quickly, and clearly communicate plan benefits in a compliant and professional manner.
Delivered one-on-one online English lessons to non-native speakers, focusing on conversational fluency, grammar, and pronunciation.
Enhanced store visual appeal and promoted merchandise to increase customer engagement.
Built strong relationships with customers, fostering loyalty and repeat business.
Provided exceptional customer service and utilized suggestive selling techniques.
Managed high-traffic periods efficiently, reducing customer wait times while maintaining service quality.
I enrolled in the Social Media Management course at Pro VA wherein we were taught about the strategies that we should use in managing the social media accounts of our future clients. We were given important guidelines on how we can successfully manage our client's business through their social media platforms.
I enrolled in a Data Entry training program at Pro VA wherein we were taught about the different Data Entry Tools and software, Understanding Data Entry Processes, Creating and Managing Data Entry Forms, Conversion and Compressing of Files, Microsoft Excel, Process of Data Scraping, Time Management & Productivity, Data Entry Virtual Assistant Workflow, Data Entry Application and Dealing and Communicating with Clients.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Perform admin tasks such as calendar and email management using CRM Tools.
I help you book qualified meetings with potential clients by reaching out, engaging them, and confirmed appointments.
I identify and connect with potential customers for your business, delivering interested and qualified leads to grow.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.