Secretarial Office Management (SOM)
Baguio School of Business & Technology
I am a dedicated individual with a passion for helping the team and projects succeed. With a background in the construction industry as part of the Marketing Team, and in the Mortgage Industry as a Verification of Employment Specialist - I enjoy solving problems and finding realistic solutions. I value collaboration and believe in the power of teamwork to achieve great results.
Outside of work, I find peace in organizing and tidying up my place, reading a good book, catching up on Netflix, and cherishing moments with my loved ones.
I’m always eager to expand my knowledge and embrace fresh opportunities for growth and learning.
Baguio School of Business & Technology
Conducted research on kitchen, bathroom, and ADU (Accessory Dwelling Unit) trends
for blog posts.
Drafted engaging blog content for publication.
Managed content creation and scheduling across various platforms.
Engaged with clients and potential clients, responding to inquiries and concerns on
social media pages and local community groups.
Optimized and monitored company profiles on platforms including Yelp, Nextdoor, and
Angi List.
Maintained and updated the contractor’s calendar, facilitating client follow-ups for in-
person meetings.
Supported outreach efforts by researching and connecting with Realtors, Designers, and
Architects.
Conducted thorough research and verified employment information for businesses and
consumer borrowers using data provided by creditors.
Communicated effectively with employers and clients via email and phone (both inbound
and outbound).
Evaluated and meticulously checked verbally and written information to ensure
consistency, quality, and accuracy.
Transcribed detailed information from PDF documents into the system for underwriters'
review and approval.
Provided daily updates to clients through external notes and email communications.
Updated and maintained employers' information in the internal system for future
reference.
Assisted passengers throughout the check-in process, onboard, and until dispatch.
Ensured safety, cleanliness, and orderliness of the unit.
Collected and organized vouchers, issued tickets, and addressed inquiries regarding
trips and bookings and other concerns.
Maintained regular communication with supervisors to address any concerns promptly.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.