AB Mass Communication
University of San Jose Recoletos
University of San Jose Recoletos
-I am a Warehouse Supervisor in Bulacan branch, handling Shopee, Lazada and Tiktok
stores.
-It involves processing the correct order as well as packing it and assigned it to the
designated logistic courier.
I do product listing using Wayfair account US based. My client is from China and I manage
some of their stores. I do product listing, calculating the accurate price of the certain item,
also uploading the correct certifications/compliant of the certain item.
•Describes product to customers and accurately explained details especially
with their order customization requests.
• Answers product questions with up-to-date knowledge of sales and store
promotions.
• Investigate and resolve customer inquiries and complaints in a timely and
empathetic manner.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.