2016
Bachelor of Science in Computer Technology
EARIST Cavite Campus
More Info About Me
Hi I’m Realyn, I have been employed for more than 8 years, providing both in-person and virtual help to numerous clients. I have developed the abilities to work well in teams and to take the lead when necessary. I've been able to remain conscious of my clients' requirements and expectations because to my communication abilities.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
General Virtual Assistance
HR VA
Certificates
My Experience and Education
2024
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NA
Okada Manila
(Coordinator - Project Management)
Coordinator – Project Management
Takes directions from the assigned PMs when it comes to planning, organizing and managing all activities required to successfully implement projects and achieve the project’s goals and objectives.
Ensures that project activities are properly coordinated with relevant project stakeholders in a timely manner including:
o Vendor presentations and Requirements gathering
o Testing activities (Quality Assurance Test (QAT)/Systems Integration Test (SIT) and User Acceptance Test (UAT))
o Project meetings and Project steering committee reviews
o Knowledge Transfer with vendor, users and Application Support teams
Takes directions and instructions from the PMs in coordinating and executing project decisions and other project-related initiatives.
Assists the PM prioritize and initiates follow-ups on a timely basis
Assists the PMs prepare and sends Project Status Reports and project communication
efforts in an accurate and timely manner to relevant project stakeholders
Prepares, updates and manages repositories of project documentation and artefacts such as minutes of the meeting, task list, etc.
Coordinates and acquires project document sign-offs such as Change Request documents
Request for Payments (RFP), and relevant project documentation
2022
-
2024
Okada Manila
(HR Associate – Compensation & Employee Services)
HR Associate – Compensation & Employee Services
Coordinates with external parties such as HMO and Group Life and Insurance company for efficient benefit delivery such as enrollment, changes in membership and termination
Involve in Employee Leave Management.
Process COE requests and verification for active and inactive employees.
Administers various employee benefit programs.
Process statutory compensation-related documents such as Certificate of Contributions, Maternity/ Sickness benefit certification, reimbursement, and others
Prepares and communicates information to employees about benefit programs, procedures, changes, and government-mandated disclosures.
Ensures compliance with all labor and benefit laws and stays current on regulatory changes.
Acts as liaison to the government agencies (SSS, PHIC, HDMF, BIR)
Conducts orientation of statutory and company benefits to new hires
To perform other HR-related tasks that may be assigned from time to time.
2018
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2022
Maxicare Healthcare Corporation
(Customer Support Specialist)
Screens and assesses coverage or non-coverage availments for quick response or resolution of the case
Documents all captured transactions in the call management suite
Creation of timely and accurate LOA based on members requirements
Responds to availment queries and complaints or escalates them to the departments or units in charge
Ensures accurate preparation and timely submission of reports required by Team Leader
2017
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2018
Equicom Shared Services Inc.
(Customer Support Specialist)
Screens and assesses coverage or non-coverage availments for quick response or resolution of the case
Documents all captured transactions in the call management suite
Creation of timely and accurate LOA based on members requirements
Responds to availment queries and complaints or escalates them to the departments or units in charge
Ensures accurate preparation and timely submission of reports required by Team Leader
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.