2012
Bachelor of Science in Information Technology
Mindanao State University
More Info About Me
Results-driven, adaptable and self-motivated to constantly develop my skills and grow professionally. With years of experience supporting IT-related services for research and consulting businesses, I am confident in my ability to adapt to new technologies, follow instructions and provide you with quality services.
My Skills and Competencies
Amazon VA
Data Entry / Web Researcher
eBay Seller VA
Quality Analyst
Digital Marketer
Technical Support
Certificates
My Experience and Education
2018
-
2022
Optum Labs, Inc.
(Quality Analyst)
• Worked with the developers, business analysts, and project managers to ensure delivery timeline and business requirements were met.
• Conducted manual testing on multiple projects.
• Prepared and executed test cases and documentations.
• Conducted walkthroughs and sprint demos to stakeholders.
2017
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2018
SourceSumo
(eBay Seller VA)
• eBay listing creation and optimization
• Basic image editing (including re-sizing)
• Uploading Images
• Analysis and market research of your eBay competitors
2017
-
2018
Outsourced
(Data Entry / Web Researcher)
Conducted call logs, lead generation, prospecting and qualifying potential new clients.
2014
-
2015
The Web Showroom - PH
(Adwords PPC Trainee)
• Keyword research, constantly research and test your keyword choices.
• Landing page design, ads will direct clickers to a landing page.
• Overseeing and optimizing existing campaigns.
• Producing detailed analysis and reports of campaigns.
2013
-
2013
Convergys
(Technical Support Representative)
Handled internet, phone, cable services and e-mail accounts for customers. Provided tier-two assistance to clients over the phone.
My Services
eBay Seller VA
From product research to listing creation, competitor analysis and eBay listing optimization.
Amazon VA
I help you, from product research to listing creation, competitor analysis and Amazon listing optimization.
Technical Support
Provides support to customers over the phone, walk them through a series of actions to resolve the issues.
Digital Marketer
Performs digital marketing using PPC Adwords. Monitored website’s daily performance to improve search engine ranking.
Data Entry / Web Researcher
Performs market research, info gathering and creating lists of quality leads through social media and web searching.