2020
BACHELOR OF SCIENCE IN MECHANICAL ENGINEERING
BATAAN PENINSULA STATE UNIVERSITY - MAIN CAMPUS
More Info About Me
Highly motivated candidate with over 3 years of experience in managing daily operations, leading teams, and ensuring exceptional customer service in a fast-paced environment. Proven track record of increasing branch efficiency and meeting sales targets. Seeking to leverage my organizational and problem-solving skills to drive operational excellence and contribute to the growth of a dynamic organization.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Customer Service
Administrative Support
Time Management
Bookkeeping
Certificates
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My Experience and Education
2021
-
2025
ENVIROKONSULT EQUIPMENT AND SERVICES INC.
(BRANCH SUPERVISOR)
In-charge of the day-to-day operations of the branch, ensuring the efficient and timely delivery of the services.
Prepare and submit periodic report (daily, weekly, monthly).
Ensure that the desludging vacuum truck units are always in proper condition.
Dispatches and direct the daily operation according to schedule.
Managing field teams ensuring compliance with health and safety environmental regulations and driving operational efficiency.
Validation of Operation Forms.
Handled customer inquiries and suggestions courteously and professionally.
Clarified customer issues and determined root cause of problems to resolve service complaints.
Responded to and monitored client's email requests for services and company information.
Monthly sales reporting.
Archiving files.
Encoding database.
Billings and Collections of clients.
Account Receivables.
Processing permits and clearances.
Timekeeping.
Attend/Coordinate meetings with the clients/LGUs/contractors.
Maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
2020
-
2021
STELLAR 167 MANPWER RECRUITMENT AND SERVICES INC.
(COLLECTIONS AGENT)
Contacting individuals or businesses to collect outstanding payments on behalf of clients.
Communicating with debtors via phone, email to resolve unpaid accounts while maintaining a high level of customer service and professionalism.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.