2016
Bachelor of Science in Hotel & Restaurant Management
Father Saturnino Urios University
HIRE ME | Virtual Assistant
Drawing on 4.5 years of varied administrative experience, I excel in fostering seamless collaboration and leading teams to success. With meticulous attention to detail, exceptional customer service, and strong organizational and problem-solving skills, I thrive in multitasking and consistently deliver positive results.
I love the idea of sleep but waking at a pin drop. With a passion for books, drama, and a coffee addiction, I'm a single mom dancing through life, dreaming of crafting my future.
Yes I can: Calendar and Inbox Management | Data Entry and Organization | Project Management | Social Media and Online Presence Support | Basic Graphics and Video Editing
Tools:
Microsoft - Word, Excel, PowerPoint
Google Suite - Gmail, Google Drive, Google Calendar, Google Docs, Google Sheets, and Google PowerPoint
Canva, Notion, Loom, Zoom, Slack
My Skills and Competencies
“Experts were once amateurs who kept practicing.” ― Amit Kalantri, Wealth of Words
Social Media Manager
Customer Service and Support
Content Creator
Virtual Assistant
Data Entry
Certificates
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My Accomplishments
“You never change your life until you step out of your comfort zone; change begins at the end of your comfort zone.” ― Roy T. Bennett
Jan 2023
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Mar 2023
Royal Caribbean Group - Celebrity Cruises, Inc.
(Food and Beverage / Culinary Administrative Assistant)
Revolutionized crew transitions: Oracle E1 helped me achieve faster crew transitions, ensuring 100% pre-departure appraisals, a ready-to-go crew, and the smooth onboarding of 15-40 new crew members with all essentials, making them 100% ready to shine. This success led to achieving a 100% PAR level after just 2 cruises.
Unearthed feedback gems through Medallia, drove data-driven changes, boosted guest happiness, and slashed churn. Fixed 85% of cabin woes in 24 hours, crew comfy & productive. Handled 10-15 cabin changes per cruise, smooth sailing all around.
Guided by data: Daily and monthly reports illuminated compliance, crew well-being, and F&B efficiency, solidifying my contribution to a responsible operation.
Aug 2022
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Jan 2023
Royal Caribbean Group - Celebrity Cruises, Inc.
(Pantry Cook)
Achieved a 5% accuracy in forecasting ingredient needs, minimizing waste and staying within budget.
Conducted internal inspections per shift, resulting in a 98% compliance rate with USPH standards.
Feb 2021
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Apr 2022
Yorisa Enterprise & Printing Press
(Sales / Administrative Assistant)
Increased client satisfaction through personalized service and clear information.
Saved countless hours streamlining documents for faster Bureau of Internal Revenue (BIR) transactions.
Geared Up: Smooth admin support boosted team's speed by 80%.
Aug 2020
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Jan 2021
Wall Street Courier Services Inc. (Ninja Van)
(Facilities Administrative Officer)
Maintained a 100% on-time payment record, saving the company in potential late fees and penalties.
Negotiated an early lease renewal for another 12 months, providing predictability and stability.
Developed a system to track upcoming renewals, preventing potential non-compliance and fines.
Oct 2016
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Mar 2019
Equi-Parco Construction Company
(Office Staff)
Ensured precision in equipment rentals by meticulously verifying records, and inputting data accurately.
Invoiced 100% of the utilized heavy equipment for each project every week.
Submits monthly reports consistently and without error.
Nov 2014
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Apr 2015
Radisson Blu Hotel - Cebu City
(Intern)
Throughout my training, I executed various responsibilities. In my role as a banquet server and front office concierge, I efficiently managed and fulfilled the guests' needs and requests. Additionally, as a housekeeping room assistant, I meticulously maintained cleanliness by cleaning and tidying the rooms, beds, and floors to impeccable standards.
My Services
I strive to exceed your expectations in every way!
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Meta Business Suite
Diverse platform ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.