Hey I am Razzel

I'm here to make your life easier!

Hi! I’m Razzel Capilitan from North Cotabato, Philippines. I have 12 years of experience in the field as cashier. Most recently, I have also gained valuable experience as a street food owner, managing all aspects of the business from operations to marketing. My experience in cashiering has equipped me with strong financial and accounting skills, while my time as a street food owner has given me a unique perspective on marketing and branding. With my background in cashiering and recent experience as a street food owner, I possess strong organizational, communication, and multitasking skills that are essential for this role.

As a married mother of one, I am a responsible and reliable individual who values punctuality, communication, and professionalism. I am committed to delivering high-quality work and meeting deadlines. Balancing my personal and professional life has taught me the importance of time management, organization, and communication skills.
I am excited to bring my skills and experience to a virtual assistant role, and I am committed to delivering exceptional service to my clients. Whether it's managing emails, scheduling appointments, or conducting research, I am confident in my ability to exceed expectations. I am confident that I can contribute positively to your team and help your business grow.

Razzel Celiz Capilitan
North Cotabato, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Bookkeeping
Social Media Management
Graphic Designer
Data Entry

Certificates

ProVA Training

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2022
Bachelor of Elementary Education

Southern Baptist College

2010
Bachelor of Science in Computer Science

Colegio de Kidapawan

2020 - 2023
JERZEL Street Food
(Owner)

As the owner of a street food business, my primary responsibility is to oversee and manage all aspects of the operation. Planning and organizing the day-to-day running of the business. Prepare and sell. Responsible for ordering and replenishing stock, marketing and advertising, bookkeeping, customer services, taking orders and serving food and drinks.
• Menu Development. I am responsible for creating and managing the menu, ensuring that it is both delicious and profitable. I need to stay up-to-date with food trends and customer preferences to continually innovate and improve the menu.
• Staff Management. I train, and manage my staff, ensuring that they provide excellent customer service and adhere to health and safety standards. I am also responsible for scheduling and payroll.
• Financial Management. I am responsible for managing the financial aspects of the business, including budgeting, forecasting, and financial reporting. This includes managing costs, setting prices, and maximizing profits.
• Marketing and Promotion. I develop marketing strategies to promote my business, such as social media campaigns, events, and partnerships with local businesses.
• Operations Management. I oversee all aspects of operations, including food preparation, equipment maintenance, inventory management, and cleanliness standards.
• Customer Service. I ensure that all customers have a positive experience at my street food business, resolving any issues that arise promptly and professionally.
• Regulatory Compliance. I ensure that your business complies with all relevant health and safety laws and permits, such as food safety certifications and business licenses.
• Continuous Improvement. I continuously look for ways to improve my street food business, such as investing in new equipment or expanding into new locations.

2017 - 2018
LEE, Leepipes (SM MALL Davao)
(Sales Demo/Cashier)

As a sales demo I am demonstrating the features, benefits, and functionality of a product or service to potential customers.
• Preparing and delivering engaging and informative sales demos that showcase the product's unique value proposition.
• Understanding the customer's specific needs and tailoring the demo to address those needs. Conducting product demonstrations in person, over the phone, or via web conferencing.
• Collaborating with the marketing team to develop demo scripts, slides, and other supporting materials.
• Answering questions and addressing concerns during the demo to build trust and credibility with the customer.
• Following up with customers after the demo to answer any remaining questions and close the sale.
• Tracking and reporting demo metrics, such as conversion rates and feedback, to optimize the demo process and improve sales performance.
• Staying up-to-date with product updates, features, and benefits to provide accurate and compelling demos.
• Collaborating with other sales team members to share best practices and improve overall sales effectiveness.
• Contributing to the development of training materials for new sales hires on how to deliver effective demos.
• Doing weekly/ monthly/ yearly report of sales.

As a cashier I am responsible for operating the cash register and providing excellent customer service.
• Responsible for processing cash, debit, credit and check transactions using a cash register.
• Count and deposit cash at the end of their shift, following proper procedures for handling money.
• Following Store Policies, adhere to all store policies, including return policies, pricing guidelines, and security procedures.
• Communicating with Management, Report any issues or concerns to their manager promptly, such as malfunctioning equipment or theft.
• Maintaining Confidentiality, keep all customer information confidential and not disclose it to anyone outside of the company.

2016 - 2017
LTS Department Store Inc.(NCCC Mall Maa) / LTS Supermarket Inc.(NCCC Choice Matina)
(Cashier)

As a cashier I am responsible for operating the cash register and providing excellent customer service.
• Responsible for processing cash, debit, credit and check transactions using a cash register.
• Count and deposit cash at the end of their shift, following proper procedures for handling money.
• Following Store Policies, adhere to all store policies, including return policies, pricing guidelines, and security procedures.
• Communicating with Management, Report any issues or concerns to their manager promptly, such as malfunctioning equipment or theft.
• Maintaining Confidentiality, keep all customer information confidential and not disclose it to anyone outside of the company.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Medical VA

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Medical VA

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
North Cotabato,
Philippines


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