Hey I am Raymond

More Info About Me

I'm a digital nomad working as a Customer Service Representative to help you learn from your most unhappy customers. From corporate to freelancing, I have been an Outbound Representative, Appointment Setter, Cold Caller, Lead Generation Telemarketer for a total of 7 years.

Raymond V. Enriquez
Davao City, Philippines
raymondvenriquez@gmail.com
Freelancer
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My Skills and Competencies

Social Media Management
Amazon Specialist
Data Entry
Content Creator
Customer Service Representative
Appointment Setter/Cold Caller

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2020
Bachelor of Science in Social Work

Jose Maria College of Davao

2021 - 2022
HeyDay Digital Media
(Outbound Representative for US based client.)

*Making outbound calls to homeowners regarding mortgage refinance and solar energy.
*The goal is to transfer the customer to the licensed lender.
*Ensure positive customer experiences and satisfaction with the services.

2018 - 2020
VXI Global Solutions, Inc Davao City, Philippines
(Customer Service Representative)

*Achieved high sales percentage with consultative, value-focused customer service approach.
*Developed highly empathetic client relationships and earned a reputation for exceeding sales goals.
*Managed quality communication, customer support and product representation for each client.
*Resolved product/policy issues and shared benefits of new technology.
*Guarantee positive customer experiences and resolve all customer complaints.

2020 - 2020
Digital Creatives LTD.
(Amazon FBA Seller Virtual Assistant Fulfillment Report and Ratings Review)

I have worked as Assistant to the seller doing the weekly sales report and Amazon Payments monthly, and also submit negative review ratings from customers.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Amazon Specialist

I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.

Appointment Setter/Cold Caller

Making outbound calls to homeowners and ensure positive customer experiences and satisfaction with the services.

Customer Service Representative

Managed quality communication, customer support and product representation for each client


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Davao City,
Philippines
Email :
raymondvenriquez@gmail.com


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