Bachelor of Science in Information Technology
Goldenstate College
I am a skilled communicator with five years of sales supervision experience at Upson International Corporation. I conduct market research for new clients and existing clients to develop new strategies, which are then put into action. I have a thorough understanding of my target audiences and how they think, so this knowledge plays an important role in my duties. To fulfill my obligations and responsibilities to the best of my ability, I keep myself informed of new strategies and effective practices.
Goldenstate College
- Paying close attention to the user’s description of their computer problem and asking questions to identify the problem and determine how to solve it
- Training users on how the use of new hardware or software
- Testing and evaluating the organization’s computer network
- Troubleshooting network problems and individual user hardware or software problems
Setting up or repairing computer hardware and other associated devices such as printers and scanners
- Responsible for responding to comments and creating content
- Provides the voice for a company across social channels
- Look for opportunities to increase brand exposure for their assigned company
- Performing research on current benchmark trends and audience preferences
- Designing and implementing social media strategy to align with business goals
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.