2010
Commerce Major in Business Management
Claret College of Isabela
More Info About Me
I am Ray Joseph Pena, I attained my Bachelor’s degree at Isabela, Basilan last 2009 where I took Bachelor of Commerce Major in Business Management, I’m 34 years of age at my age I still play some games with my friends online, it’s really a hobby, I felt at ease the moment I game on my console, I also love to spend my Quality time with my Girlfriend, especially we go out eating at a restaurant new places to visit. I’m a type of a person would like to spend my time at home sometimes doing some vacation somewhere, that is why I would like to find a job that I would work only at my place.
My Skills and Competencies
Social Media Management
Real Estate Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
Qantas Airways
(Customer Service Representative)
My job is to update some details of the members, assist to activate the account to a certain program, checking members points accrued, claiming flight points from a boarded flight from partner airlines and some more.
2019
-
2022
51Talk Philippines
(English Teacher)
Teach Basic English to children and adults.
2011
-
2016
Qaulfon Philippines
(Customer Service Representative and Number Portability)
From tier 1 to tier 2 as a customer service representative my job is to activate a mobile phone number or a mobile phone service in the US, assist the member how to navigate the device, working with purchase of phone with credits card or debits cards, and some few roles. In Tier 3 as a Number Portability my job is to transfer a mobile number to a another phones or sim cards doing some outbound calls if needed to inform the customer that the number is activated.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Real Estate Specialist
Assisting sellers and buyers in marketing and purchasing property for the right price under the best terms