2013
Bachelor of Science in Information Technology
Sti College Muñoz-EDSA
About ME!
I love to work in a challenging environment. I assure you that you will always be satisfied with my work. If you want to add value to your business and are looking for someone who has a professional approach to work, provides the results you are looking for - you are at the right place! Connect with me and let me bring that difference.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2016
-
2023
Transworld Systems Customer Services Philippines LLC
(Collections Team Leader)
• Collect payments on past due bills
• Locate customers using credit bureau information, background checks, loan documents and other paperwork or database
• Communicate with customers by telephone and approved written correspondence to attempt to bring resolution to difficult collection accounts
• Inform clients of overdue accounts and amount currently owed
• Attempt to collect payment
• Listen to customer’s story and determine if debt can be collected
• Counsel delinquent account of customers and assist in finding funds to meet debt obligations
• Purge records if debt has been satisfied
• Follow federal and state laws dealing with debt collection
2014
-
2016
VXI Global Holdings, B.V Phillipines
(Sales representative)
• driving revenue and promoting products or services for the company.
2013
-
2014
Wipro Philippines
(Technical Support Representative)
• responsible for providing technical assistance and support to customers, clients, or users who are facing technical issues with a product, service, or software. The primary goal is to troubleshoot problems, resolve issues, and ensure customer satisfaction.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.