Hey I am Ralph Jhayson

More Info About Me

I have over 11 years of experience in Customer Service. I was able to manage sales accounts in which we were upselling mobile devices and subscriptions to our clients, and I was able to swiftly give the organization with the numbers that they needed and more. I was also able to handle accounts in which we had to assist our customers in debugging their Car Home radios, as well as billing difficulties and questions about their subscription. The most recent account I was able to handle was a financial account in which we supported our clients with disputes, fraud claims, and credit card replacement.

I always aim to exceed expectations. I am constantly eager to learn new skills, and if necessary, I can relearn old ones to create room for new ones. I enjoy being busy and multitasking. I am also very flexible and a fast learner so I can easily adjust to the new role that will be given to me. I am into video editing and also photoshop and there was a time in which I was also into content creating such as streaming and vlogging. I am the kind of person who does not take integrity lightly because I believe that we always need to do the right thing even though no one is watching us.