Bachelor of Secondary Education Major in English
Cebu Technological University
Highly motivated and disciplined individual with strong communication and organizational skills. Adaptable and resourceful, with a proven ability to manage tasks efficiently and maintain professionalism under pressure. Dedicated to continuous learning and growth, I bring reliability, resilience, and a results-driven mindset to support clients and help their businesses succeed.
Cebu Technological University
Delivered excellent customer support by assisting clients with account inquiries, transaction concerns, and payment processing. Handled sensitive information with confidentiality while ensuring accuracy and compliance with company policies. Provided clear and professional communication through phone, email, and chat channels to resolve issues efficiently. Developed strong problem-solving,
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.