2019
Marketing Management
Emilio Aguinaldo College
Meet Ralph: Your Virtual Wiz
Hey! I'm Ralph. I'm 27 years old and I was born and raised in the Philippines. Graduated as a Marketing student while playing Football at the same time.
An ambivert who likes going on adventures with friends but also values my "me" time. As I grew older, I like more peaceful environments now versus the loud ones. I am a former Operations Supervisor that worked in a BPO company for 3 years who handled different tasks, leading a team, connecting and collaborating with our clients to aim positive and successful business growth. I specialize in handling the tasks that take up your time so you can focus on what truly matters-- growing your business.
As your Virtual Assistant, I'm here to streamline operations and support your business growth. Let's collaborate on enhancing your business operations while I handle the details!
My Skills and Competencies
Facebook Ads Manager
Social Media Management
Data Entry
Content Creation
Certificates
×
![]()
My Experience and Education
2024
-
2025
IQOR PHILIPPINES
(Supervisor Operations)
Supervising the team
Monitoring agents’ compliance with operational policies,
Provides necessary coaching or commendation on agents’ actions
Motivates and supports agents through coaching
2023
-
2024
IQOR PHILIPPINES
(OIC Supervisor | Agent Team Leader)
Monitoring Site Performance
Supervising the team
Monitoring agents’ compliance with operational policies,
Provides necessary coaching or commendation on agents’ actions
Motivates and supports agents through coaching
2021
-
2023
IQOR PHILIPPINES
(Agent | Customer Service & Sales)
Handling Inbound Calls
Handling Complaints
Resolving issues
Data entry
Closing Sales
Acts as SME
2020
-
2021
Subic Coastal Development Corporation
(Data Analyst/Encoder)
Collect data from various sources
Ensure accurate and timely entry of data into databases,
spreadsheets, and management systems.
Perform statistical analysis to identify trends, patterns, and
insights from raw data.
2019
-
2020
Abenson Ventures Inc.
(Retail Support Service)
Handling Brands
Handling Complaints
Resolving issues
Data entry
Closing Sales
Provides report
My Services
Facebook Ads Manager
Search Engine Marketing, Facebook Marketing, Lead Generation, and Social Media Management
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.