2009
Bachelor of Science in Electronics Engineering
Bulacan State University
More Info About Me
A highly skilled and motivated IT professional with over 10 years of experience in IT Operations and Production Support, seeking to contribute training and acquire skills within a Technical Support Role and Project Management. Proficient in troubleshooting and resolving technical issues in a fast-paced and high-pressure environment. Possess excellent communication and problem-solving skills, with a track record of delivering exceptional customer service. Proven ability to work independently or as part of a team, ensuring the smooth and uninterrupted functioning of IT systems to meet organizational goals.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2016
-
2023
TATA Consultancy Services Philippines Inc.
(IT Analyst)
Level 2 Production Support for international financial service company.
2012
-
2016
Accenture, Inc.
(Senio Software Engineer)
Report developer using Microstrategy BI for US retail store chain.
2009
-
2012
Digital Telecommunications Philippines, Inc
(Business Development Officer)
Participate in monthly sales planning and implementation of sales strategies to achieve revenue and line targets.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.