Bachelor of Science in Electronics Engineering
Bulacan State University
A highly skilled and motivated IT professional with over 10 years of experience in IT Operations and Production Support, seeking to contribute training and acquire skills within a Technical Support Role and Project Management. Proficient in troubleshooting and resolving technical issues in a fast-paced and high-pressure environment. Possess excellent communication and problem-solving skills, with a track record of delivering exceptional customer service. Proven ability to work independently or as part of a team, ensuring the smooth and uninterrupted functioning of IT systems to meet organizational goals.
Bulacan State University
Level 2 Production Support for international financial service company.
Report developer using Microstrategy BI for US retail store chain.
Participate in monthly sales planning and implementation of sales strategies to achieve revenue and line targets.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.