BS HOTEL AND RESTAURANT MANAGEMENT
Zamboanga State College of Marine Sciences and Technology
I am able to handle multiple tasks on a daily basis,
I am always energetic and eager to learn new skills.
Zamboanga State College of Marine Sciences and Technology
Built and Maintained excellent client relationships through timely responses to inquiries and going above and beyond to accommodate the unusual request.
-Execute Documents needed
-Managed filing system, entered data, and completed another clerical task.
-Created Access database to track the prospecting calls appointment contacts names that client
needs and assigned salesperson
- Assisted coworkers and staff members with the particular task daily
- Opened and adequately incoming mail to promote quicker response to client inquiries
- Handled billing information over the phone calls
Prepared customer invoices, accepted payments, executed documents, and processed refund and
cancellation requests
Handled reservations and answered a question from interested clients who wanted to know about
the property and availability of the condominium
-Created and maintained detailed administrative processes and procedures to drive efficiency and
accuracy
- Answered inquiries from clients via email, phone, and in person
-Payment Monitoring
Responsible for helping customers and clients inquiries, providing information and assisting with customer complaints.
Laising between managers and drivers, as well as collaborating with other departments to optimize transportation servicesScheduling transportation services, planning routes and assigning drivers.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.