2023
Human Resource
University of Mindanao
More Info About Me
I’m an aspiring professional with 5 years of experience. I enjoy helping people and making sure their needs are met. I focus on providing good support and finding solutions to problems. I’m excited to contribute to the company’s goals and always aim to do my best.
My Skills and Competencies
Social Media Management
Shopify Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
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2022
Six Eleven Global Services
(Customer Service Representative)
Making outbound calls to connect with customers, answering their questions,
addressing concerns, and offering tailored solutions. Also handling some inbound calls to assist with
customer needs. Ensuring smooth communication, providing exceptional support, and keeping accurate
records of all interactions to help meet targets and improve customer satisfaction.
2018
-
2019
BBC Outsourcing
(Customer Service Representative)
Calling customers to help with their questions, solving their problems, and giving them
the information they need. Keeping notes of every call and making sure they have a good experience.
2018
-
2018
KKC Outsourcing
(Customer Service Representative)
Making calls to customers to answer questions, fix problems, give helpful information,
and suggest additional products or services they might need. Writing down details from calls and making
sure customers are happy.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Shopify Expert
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