2018
Bachelor of Library and Information Science
Benguet State University – Main Campus
Looking for the right VA for you?
With over five years of dedicated experience in the academic industry, I have honed my skills as an efficient and organized Virtual Assistant. My expertise lies in a wide array of administrative, supervisory, and managerial tasks, all of which I execute seamlessly in a remote capacity. I excel in facilitating clear and concise communications and providing comprehensive administrative support to ensure operations run smoothly.
One of my standout strengths lies in the realm of data analysis, interpretation, collation, and online research, enabling me to extract valuable insights that inform decision-making processes. My track record showcases a consistent ability to navigate the complexities of the academic landscape, demonstrating proficiency in records management and electronic resources. Additionally, I am adept at handling administrative functions and amplifying visibility through effective publicity and marketing strategies. Furthermore, I am highly responsive to client inquiries, addressing concerns promptly and ensuring their satisfaction. My commitment to excellence and extensive experience uniquely positions me as an invaluable asset within the academic industry.
My Skills and Competencies
Customer Relations Management (CRM)
Project Management
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2018
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2023
University of Perpetual Help System Laguna – JONELTA
(University Librarian I Executive Assistant)
Responsible for overseeing various aspects of library operations, including circulation services, patron support, data system management, accreditation processes, promotional efforts, inventory control, and reporting. Additionally, this role involves supervising interns and student assistants, as well as managing the library's digital presence.
Responsibilities:
• Managed circulation services, overseeing room allocations, providing guidance to patrons, and promptly addressing incidents and concerns.
• Responded promptly to patron inquiries via email, efficiently handling requests related to online services, student accounts, document delivery, and Turnitin.
• Monitored and updated data for the Learning Management System and School Automate account, ensuring seamless information flow.
• Successfully managed and maintained ISO forms, documentation, and evidence for accreditation processes across various university programs.
• Spearheaded promotional efforts, designing and executing strategies to effectively market library materials and services to the Perpetualite community.
• Conducted annual inventories, meticulously assessing the status of library materials and preparing detailed reports for accurate record-keeping.
• Provided comprehensive utilization reports, offering insights into reader admissions, book borrowing trends, internet usage, outside researcher engagement, and online database utilization.
• Oversaw the creation of official publications, news announcements, and the drafting of manuals and guidelines for the University library.
• Directly supervised interns and student assistants, providing guidance and fostering a conducive learning environment.
• Served as a specialist for social media accounts and managed the library webpage, ensuring timely updates of resources and services.
• Actively participated in various voluntary initiatives within the community, demonstrating a commitment to positive impact beyond the academic realm.
• Execute any additional tasks as assigned by the Director of Libraries, contributing to the overall effectiveness and success of library operations.
2020
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2023
University of Perpetual Help System Laguna – JONELTA
(Researcher/ Faculty Assistant)
• Conducted extensive research across diverse fields including criminology, business, education, and engineering. This involved meticulous data gathering, interpretation, and the preparation of results and discussions, contributing to the advancement of knowledge in these areas.
• Developed and delivered comprehensive PowerPoint presentations, aligning with CHED (Commission on Higher Education) requirements for board courses. This ensured that class discussions were not only engaging but also met the necessary educational standards.
• Managed and monitored the Learning Management System (LMS) and School Automate accounts for university professors. This involved ensuring seamless access to resources and maintaining an effective digital learning environment.
• Demonstrated adeptness in handling and monitoring both business and personal accounts, efficiently managing business-related messages. This attention to communication and organization contributed to the smooth operation of various ventures.
• Responded promptly and effectively to emails, demonstrating strong communication skills and a commitment to providing timely and accurate information.
2020
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2023
University of Perpetual Help System Laguna
(Social Media Manager)
• Crafted engaging and informative content tailored to the university library's resources and services, including posts, visual materials, videos, and infographics. Also, Ensured that the content consistently reflected the library's brand identity and messaging, aligning with the University’s mission and values.
• Developed and maintained a content calendar to ensure a steady flow of relevant and valuable resources for students, faculty, and library patrons.
• Actively monitored comments, messages, and interactions on social media channel, promptly engaging with the library community. Provided timely and informative responses to inquiries, feedback, and concerns, creating a welcoming and supportive online environment for library users.
• Cultivated an active online library community by moderating discussions, facilitating meaningful interactions, and addressing sensitive topics or negative feedback with diplomacy and professionalism.
• Utilized data-driven insights to assess the impact of library resources and services. Tracked key performance metrics like engagement, reach, and conversion rates. Generated actionable reports to optimize resource allocation and refine marketing strategies for the library.
• Stayed abreast of current trends in library services, educational technology, and academic resources. Applied this knowledge to adapt content and strategies, ensuring that the library remains at the forefront of providing innovative and relevant resources to students and faculty.
2023
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2023
Private Company [NDA]
(Freelance Moderator – Part- Time)
Conduct daily monitoring of social channels, ensuring a keen eye on audience engagement. And adeptly employ the brand's tone of voice and messaging to interact with the clients. Additionally, take charge of content moderation on social media, adhering closely to client-provided guidelines.
2020
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2021
Course Hero Company
(Course Hero Tutor [Part-time])
Reviewing classroom topics and assignments, ensuring students grasp key concepts. And providing comprehensive assistance with homework, projects, test preparation, papers, research, and various academic tasks. Additionally work with students to ensure they have a strong understanding of crucial subject matter, particularly those taught in the classroom.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Executive Assistant
Email, Calendar, Project, Database, Employee Management, General Support, Personal Assistance, Travel Booking