2012
INTERDISCIPLINARY STUDIES
ATENEO DE ZAMBOANGA UNIVERSITY
More Info About Me
I AM GOAL ORIENTED, YOUTHFUL BUT MATURED IN A GIVEN TASK, I AM RESPONSIBLE IN A SENSE THAT I COMPLETE TASK ON A GIVEN TIME. I AM ORGANIZED AND DETAILED. I AM A SIMPLE GIRL AND CAREER DRIVEN, I HAVE 2 KIDS. SPEAKS FLUENTLY IN ENGLISH AND TAGALOG. COMPUTER LITERATE
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2021
THE RESULTS MANILA
(TECHNICAL SUPPORT REPRESENTATIVE TIER III)
TROUBLESHOOT INTERNET, PHONE AND T.V ISSUES OVER THE PHONE, ANSWERED ALL BILLING CONCERNS/DISPUTES, UPSELL SERVICES
2013
-
2014
Convergy's Manila
(Customer Representative)
Answers Billing Inquiries, Upsell company product
2014
-
2015
Teleperformance
(Technical Support)
Helps customer troubleshoot and fix Cable, Internet and Phone over the phone, Activate New devices, Upsell services
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.