2007
BS Psychology
Our Lady of Fatima University
More Info About Me
I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do.in everything I do.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
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2024
Sunny Side Debt Solutions, LLC
(Legal Assistant)
Administrative tasks: Organizing documents, scheduling appointments, managing billing, and record-keeping
Communication: Communicating with clients, courts, and other parties
Client confidentiality: Maintaining client confidentiality and privacy
2023
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2024
Forever Love Puppies
(Customer Service Representative)
Answering customer inquiries
Booking trip for customers
Handling customer complaints
Escalating customer issues
Processing customer concerns
Monitoring customer satisfaction
2022
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2023
Stone Tapert
(Sales Telemarketer/Customer Service)
Making calls: Telemarketers make outbound calls to potential customers to promote products or services. They also answer incoming calls from customers who are interested in their ads.
Sharing information: Telemarketers use sales scripts to share information about products and services. They may also conduct market research to generate leads.
Closing sales: Telemarketers guide customers through the purchasing process and close sales.
Following up: Telemarketers follow up with customers after closing a sale to increase sales opportunities.
Recording calls: Telemarketers use a computerized system to record calls.
Meeting quotas: Telemarketers meet quotas for cold, active, and inactive calls.
Providing technical support: Telemarketers may provide technical support to clients.
2019
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2022
Curb
(Customer Service Associate)
Answering customer inquiries
Booking trip for customers
Handling customer complaints
Escalating customer issues
Processing customer concerns
Monitoring customer satisfaction
2018
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2019
Farmers Insurance
(Appointment Setter)
Field basic questions and concerns about the products and services
Schedule consultations between the prospective client and a Sales Representative
Keep a detailed log of calls, including those which were not answered
Attempt to contact prospective clients who you have been unable to contact
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.