On-going Thesis Writing
MA in Psychology
St Scholastica College
More Info About Me
N/a
My Skills and Competencies
Human Resource VA
Data Entry
Executive Virtual Assistant
Certificates
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My Experience and Education
2017
-
2024
Samar State University
(Instructor)
Engages 400+ students/semester with a multifaceted approach: experiments, hands-
on activities, open discussions, and projects, weaving a rich learning tapestry.
Encourages interactive learning which I actively solicit student input in my large
classes by strategically integrating discussions, open-ended questions, and
participation tracking techniques. This fosters a dynamic learning environment for
everyone.
Goes beyond grading: provides constructive feedback and uses innovative teaching
methods, aligning with the college's mission.
Proactively practices clear communication which is the key to foster a dynamic
learning environment where students and I actively engage in discussions, ensuring a
clear understanding of the subject matter.
My classroom is a place where students can learn and thrive. I make subject matter
engaging and foster a positive, safe environment through a clear code of conduct.
Beyond lectures, I'm invested in student growth. I work with colleagues to update our
curriculum, coach students for their dream jobs with mock interviews, and even
interview future psychologists for our program. It's all about creating a vibrant learning
environment!
My research extends beyond the lab. I actively participate in individual projects and
collaborate on group initiatives. These efforts not only advance knowledge but also
empower our community! I lead training workshops on positive mindset, problem-
solving, and entrepreneurship skills, equipping residents for success
2015
-
2017
SAMAR COLLEGES, INC.
(Instructor)
Crafted engaging syllabi and course materials (Psychology, Rizal, etc.) to spark
student interest in Social Sciences, resulting in a remarkable 50% enrollment
increase.
Beyond assessment, I used exams and assignments to diagnose learning gaps. By
implementing targeted interventions, I ensured students stay on track for success.
I actively solicited student input through discussions and open-ended questions,
utilizing participation tracking to ensure everyone contributes to foster clear
communication.
I believe in feedback as a collaborative process. My constructive and encouraging
comments were a springboard for student growth, and I was always open to their
questions to ensure understanding.
Beyond teaching, I contributed to program excellence. Working with leadership, we
assessed and refined our curriculum to ensure student success.
2009
-
2015
Convergys Corporation
(Customer Care Associate)
Ensuring customer satisfaction is key. I diligently followed up on outstanding issues
and collaborated with the operations team to deliver timely solutions.
Analyzed call data to provide valuable feedback to managers, ensuring our system
delivers the right response for every customer.
Leveraged my expertise in multiple administrative systems to efficiently assist inbound
callers and chats with credit approvals, activations, and general support.
Navigated complex situations with expert help, crafting customized solutions for
clients. My efficient call control keeps wait times low and stress at bay.
Ensured applications are complete for a smooth process, helping a high volume of
customers daily with a smile and a focus on satisfaction.
Answered questions, tackled orders, and solved problems with a smile, keeping
customers happy and driving sales
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.