2009
Associate in Hotel Restaurant and Management
Montessori Professional College|
More Info About Me
Has been a customer support for 5 years in various field, while 3 years for Hotel service. Also, attended conventions for professional and standard ethics for different culture international or domestic, which helped me on how to properly approach different cultures.
My Skills and Competencies
Social Media Management
Shopify Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2021
Telstra powered by TeleTech Corporation Ltd.|
(Customer Service Representative / Technical Support)
-Receiving inbound calls.
-Minor trouble shooting
-Filing escalation issues
-Ticket filing for field request
2016
-
2018
Callmax Solutions Inc.
(Customer Service Advocate / Lead Generation)
-Sending emails to possible prospects or sales leads
-Updates master list and enlist new products.
-Product segregation with highest to lowest sales rate
-Basic assistance with clients/customer
2015
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2016
Wellpoint Medical Clinic
(Medical Assistant)
-Assisting patients in inquiring, filing letter of intent to insurance carrier.
-Assisting Medical doctors in getting vital signs prior.
-Initial assessment
-Formulary health insurance plan assistance
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Shopify Expert
Customize Your Store With Our Website Builder.