2011
Bachelor of Science in Hospitality Management
Almacrest International College
More Info About Me
I specialize in Social media management, Facebook advertising, and Chat support. With a degree in Hospitality Management, I bring a keen attention to detail and a fast-learning mindset to every task. I'm passionate about staying updated with industry trends and am eager to contribute to your digital initiatives.
Let's connect!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2023
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2023
Freelancer
(Virtual Assistant Chat Support)
Provide real-time support to customers through chat, answering inquiries, and addressing concerns promptly and professionally. Ensure the highest level of customer satisfaction by adhering to company policies and service standards. Building rapport with customers through personalized interactions, active listening, and showing empathy to enhance the overall customer experience. Staying up-to-date with product/service updates, company policies, and industry trends to provide accurate and timely information to customers.
2022
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2023
Freelancer
(Amazon Product Researcher)
Conduct comprehensive market research on Amazon to identify product niches or categories with growth potential. Analyze sales data, trends, and competition to make informed decisions. Evaluate competitor products, pricing strategies, customer reviews, and seller performance to understand the competitive landscape and identify gaps or opportunities.
Collaborate with suppliers or manufacturers to source or develop products that align with market demand and customer preferences. Determine optimal pricing strategies based on factors such as production costs, competitor pricing, and target profit margins. Perform keyword research to optimize product listings for search engine visibility on Amazon. Utilize tools like Amazon Keyword Planner or third-party SEO tools.
2018
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2023
Aisle Occasions
(Event Coordinator/ Social Media Manager/FB Ads Manager)
Oversee event execution on the day of the event. Manage event staff and volunteers, address issues, and ensure the event runs smoothly. Develop and implement marketing and promotional strategies to attract attendees. Utilize various marketing channels, including social media, email campaigns, and advertisements.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.