2010
Bachelor of Science in Commerce major in Management
St. Louise de Marillac College of Sorsogon
More Info About Me
Hello, I’m Rachelle, your soon-to-be favorite Executive Virtual Assistant!
I am a dedicated, reliable, and detail-oriented professional with a proven track record of managing daily operations, driving sales, and delivering outstanding customer service. With 9 years of experience in sales, customer relations, and administrative support, I bring strong organizational skills and a proactive mindset to every task.
In addition, I have hands-on experience in social media management and thrive in fast-paced environments that require excellent communication and multitasking skills. While I’m new to the virtual assistant world, my commitment to learning, adaptability, and passion for delivering quality work make me confident in my ability to exceed your expectations.
Thank you for considering me—I’m excited to help you achieve your goals!
My Skills and Competencies
Executive Assistant
Administrative Support
Customer Service
Social Media Management
Certificates
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My Experience and Education
2019
-
2024
Best Eastern-Bookstore-Brunei
(Store-in-Charge/Supervisor-OFW)
I have experience managing stores, handling financial transactions, creating detailed reports, and using marketing strategies to increase sales. I am excellent at answering customer questions, resolving complaints, and ensuring a positive experience across different platforms. I am also skilled in inventory management, working with teams, and guiding others to improve performance, highlighting my strong organizational and communication skills.
2015
-
2017
Early Childhood Publication Co.-Brunei
(Sales Executive-OFW)
I provided excellent customer service, helping customers find products, manage checkouts, and handle returns or refunds. I kept the store organized and well-stocked by unpacking shipments, pricing items, and setting up displays. I participated in events like fairs to boost sales and engage with customers. I also answered customer questions, provided product details, and offered friendly support to help them make informed choices. By building strong relationships and maintaining a clean, welcoming store, I ensured a positive shopping experience that encouraged repeat visits.
2012
-
2015
Golden Music Centre Sbd. bhd Brunei
(Sales Assistant-OFW)
This was my first job as an Overseas Filipino Worker and my first experience in sales. I assisted customers, managed inbound shipment checks and inventory, and coordinated monthly stock requests with HQ. I was also responsible for preparing daily cash sales, ensuring deposits were made, and processing them at the bank. Additionally, I maintained an organized and clean shop environment, ensuring it was always welcoming to customers.
2012
-
2012
Sanford_Marketing Corporation-Savemore (Philippines)
(Accounting Assistant)
In this role, I managed and organized financial records, including adding accurate codes to invoices, receipts, and files. I ensured accounts payable records were up to date and processed payments, handling documents such as invoices, vouchers, and reimbursements. I used SAP to generate daily, weekly, and monthly financial reports and reviewed account data to prepare clear financial summaries. Additionally, I matched purchase orders with invoices, ensuring all details were recorded accurately.
My Services
Customer Service
customer support, complaint resolution, order & account management
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Administrative Support
email management, calendar management, file management, data entry & research
Testimonials
Dk Bazilah Zafirah Bte Pg Hj Seri Jaya
"Working alongside with Rachelle was always a positive and inspiring experience. She is incredibly organized, detailed-oriented, and dependable. No matter the task or deadline, she always approached her work with professionalism and efficiency. "
Chung Giam Lim
“As her former boss, I can confidently say that she is a hardworking and reliable professional. She is highly organized and always ensures tasks are completed accurately and on time. Ms. Rachelle is an excellent communicator who works well with colleagues, management, and customers. She creates a positive and productive work environment and fosters strong working relationships with everyone. She handles her responsibilities with focus and care, showing outstanding professionalism...”